How to handle conflict in the workplace Talk to the other person. Focus on behavior and events, not personalities. Identify points of agreement and disagreement. Develop a plan for working through each conflict.
Meet with each person on their own to understand what their problems are. Ask and hear her story about how the conflict began and how it has escalated. Talk to them about what they have done to manage the conflict. Talk about how they think the conflict could be resolved.
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